Warranty card

Warranty period

Every Owell product comes with a 24-month warranty, counted from the date of purchase confirmed by proof of purchase (receipt or an online store invoice).

What the warranty covers

Material and manufacturing defects arising under normal conditions of use, in line with the user manual included with the product.

What the warranty does not cover

• Mechanical damage caused by the user.
• Normal wear of consumable parts (e.g. blades, batteries).
• Faults resulting from use that does not comply with the user manual.

How to request a repair

Write to serwis@owelleurope.com, including the product model, order number and a description of the fault. Photos or a short video speed up the process. We handle requests by email, with no call centre.